Privacy Policy

Effective Date: May 22, 2026

We, 321 Estimate, understand the importance of your privacy and take reasonable efforts to be transparent about what information we collect and how we use it. Except as required by a court or other lawful order, we do not redistribute or sell personal information collected through our website.

This privacy policy explains what information we collect, how we use it, and the choices available to you. You can revisit this page at any time for the most current version of our privacy policy.

Collection and Use of Information

We collect two general categories of information from visitors to our website: anonymous information and personal information.

Anonymous Information

You do not have to provide personal information to use many features of this website. However, your browser or device may automatically provide certain information about you, such as your IP address, approximate geographic location, browser type, operating system, device information, access dates and times, and referring or exit URLs.

We use this information, both individually and in the aggregate, to understand how visitors use our site and to improve our content and your overall experience. We may retain this information indefinitely, or to the extent permitted by law.

Personal Information

Our website includes features, such as forms, where you may choose to provide personal information about yourself. This information may include your name, address, email address, phone number, accident details, insurance information, and uploaded documents or images.

If you choose to submit personal information through our website, we may use that information to respond to you, support your estimate request, improve future communications, and provide service-related updates. We will seek your consent before using your information for materially different purposes.

Customer information will not be shared or sold to third parties for their own marketing purposes. Mobile opt-in data, SMS consent, and phone numbers collected for SMS communications are not shared with third parties or affiliates for their own marketing or promotional purposes.

Information transmitted over the internet, including information submitted through forms or chat features, is not guaranteed to be secure and should not be considered confidential. Submitting a form on our website does not by itself create a contractual, advisory, or representative relationship with 321 Estimate.

If our website offers a third-party live chat or messaging feature, any information you provide through that feature is also subject to the provider’s own privacy practices. We are not responsible for the privacy policies of third-party tools or services.

Please do not send highly sensitive confidential information through website forms or chat tools. We may retain information collected through forms or chat features indefinitely, or to the extent permitted by law.

Use of Cookies

We use cookies and similar technologies to improve website functionality and your experience. Cookies do not give us access to your computer or identify you personally by themselves. You can disable cookies in your browser settings, although doing so may reduce website functionality. By continuing to use this website without disabling cookies, you consent to our use of cookies as described in this policy.

We may use third-party analytics tools, such as Google Analytics, to better understand how visitors interact with our site. These tools may use cookies or similar technologies in accordance with their own privacy policies.

Distribution of Collected Information

We do not disclose personal information collected about you without your consent unless required to do so by law. In limited circumstances and in compliance with applicable law, we may share information with government authorities, service providers, or others when necessary to protect our company, our users, or to comply with legal process. We do not distribute or sell personal information to third-party organizations for their own marketing use.

Do Not Track Requests

We do not currently respond to or take action on “Do Not Track” browser requests.

Third Parties and External Links

Some pages on our website may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of those third-party sites.

Removal of Information and Opting Out

You may opt out of non-essential email communications by following the unsubscribe instructions included in those messages. If you have opted in to SMS communications, you can opt out at any time by replying STOP to any message.